In-person, online, or over-the-phone, our friendly banking professionals want to hear from you. Contact Howard Bank with your questions about banking with us.

Customer Service

Our customer service team is ready to answer your questions Monday-Friday from 9 a.m. to 5 p.m. and on Saturdays from 9 a.m. to 12  p.m. (EST).

Phone: We can answer your questions, check your accounts or even open some types of accounts over the phone. You can call our main line or your preferred branch directly. 


Mail: You can send postal mail or express delivery letters to:

Howard Bank
3301 Boston Street
Baltimore, MD 21224

Email: You can contact us anytime, day or night, by filling out the secure form below. We'll get back to you within 1 business day. Please do not include any personal information, such as an account number, in the comments section of the email.

Report Lost or Stolen Cards

If you are calling to report an unauthorized charge on your account, please visit our customer service page for additional information. If your Howard Bank ATM, Visa® debit, or credit card has been lost or stolen, please contact us right away, anytime 24/7. Choose the phone number for the type of card you have:

  • Visa® debit card or ATM card: 1-800-472-3272
  • Visa® corporate credit card: 1-800-558-3424
  • Visa® personal credit card: 1-800-558-3424
     

Telephone Banking

You can check your balance, make transfers and do other transactions using our automated telephone banking service by calling 1-877-527-2703. You’ll need to use your account number and PIN (personal identification number) to log in. 
 

Online &Mobile Banking

With our online and mobile banking services, you can manage your finances anytime, anywhere:

  • Learn more about online banking.
  • Once you’ve enrolled in online banking, you can use our mobile banking tools, including smartphone and tablet apps.

For questions or concerns regarding Howard Online or Mobile Banking, please call 410-750-0020 or email us using the above form.
 

Treasury Management

Our business banking professionals can set up treasury management services to help you use your company’s cash more effectively. Call 410-750-0020 or email us at [email protected].
 

Commercial Loans

We offer commercial loans and financing for a variety of business needs, including working capital, equipment purchases, and real estate:

Business Loans or Commercial Real Estate Loans
Call: 
410-750-0020
Email: fill out the form at the top of the page
 

Loan Payments

If you have any billing questions or concerns, you can reach us toll-free at 1-844-946-9273. We offer 2 ways for you to make payments on your commercial or consumer loans:

Online: Log into your online banking account to make a one-time payment or set up automatic recurring payments.
Mail: Include your loan account number in the memo section of your check, and mail your payment to:

Howard Bank
ATTN: Loan Servicing
PO Box 5198
Baltimore, MD 21224
 

Visit A Branch

With full-service bank branches throughout Maryland and more than 32,000 Howard and MoneyPass® ATMs nationwide, Howard is just around the corner from your home or work. Find a branch or ATM near you.


Stay Connected

Stay in touch with us on social media to keep up with the latest happenings at Howard Bank. You can like us on Facebook,  follow us on Twitter or LinkedIn, or subscribe to our YouTube channel.


Switch To Howard Bank

Are you ready to switch? Believe it or not, switching banks doesn’t have to be complicated. As a matter of fact, we’ve taken the process a step farther and consolidated everything down to 4 easy steps in our Howard Bank Switch Kit (PDF download). As we do for all your banking needs, we will guide you through everything you need for better banking.