Smartphones are great for making business and personal life more efficient; that’s why we offer mobile banking for your business and personal accounts. But it’s important to know how to keep your smartphone safe from cyber threats. For your safety, our mobile apps will suspend your account access after you’ve attempted to login with an incorrect username or password three times. But that’s not enough to ensure your safety elsewhere. Here are some pointers for keeping your information secure while using a cell phone:

  • Use strong passwords: 
    Never use something easily guessed like personal phrases or phone numbers, and NEVER use your social security number as a password. Your passwords should contain at least eight characters as a combination of letters, numbers, and symbols. Including uppercase and lowercase letters is highly encouraged.
     
  • Don’t repeat passwords:
    It’s easy to use the same password for every platform, but that’s not safe. Consider variations of your passwords, and never auto-save your usernames and passwords.
     
  • Change your passwords regularly:
    It’s a good idea to update your passwords quarterly or yearly. It is always recommended you change your password at the time of a threat or concern.
     
  • Use 2FA:
    What does 2FA mean? Two-factor authentication. Once you’ve entered in your password, you’ll be asked for a second verification. Second verifications can come as a code via text or email or as a series of personal questions. If someone steals or uncovers your password, they won’t be able to access your information without the secondary code. So how do you implement 2FA? Some sites and applications require it or have the option already. If not, go to your phone’s app store and download one for free.  
     
  • Don’t use public networks for private transactions:
    And be aware of public network names! Often times, coffee shops and other restaurants will offer free Wi-Fi. Sounds great, but sometimes scammers are fooling you with network names. For example, if “Cup-o-Coffee Shop” is the name of the coffee shop’s Wi-Fi, a scammer might setup “Cup-o-Coffee Shop 1” as their network. If you unknowingly connect to the fraudulent network, the scammer could be collecting your data and monitoring your activity. Be aware and never make private transactions on public networks.
     
  • Always be aware of your surroundings: 
    It’s easy to be distracted by your phone. Adding a privacy screen to your device is a great way to protect yourself from anyone looking over your shoulder.   
     
  • Never auto-store your passwords:
    Sure, it makes it easy to login quicker, but is your safety worth the risk? The answer is no. For your protection, you should always type your information in the login each time you want to access your account. This is especially important for those who give children their phones or tablets for entertainment. Children could unknowingly and innocently sign into your accounts and share your information when passwords are auto-saved.