It can be scary and frustrating when you've become a victim of fraud. That's why Howard Bank tries to make it easy to dispute unauthorized transactions on your account.
ATM & Debit Card(s)
If you're disputing a debit or ATM card transaction or bill, you may need to complete a Debit or ATM Dispute Form. You have 60 days from the date of the statement of which the transaction appeared on your account to dispute the charge.
If you are disputing an electronic (ACH) debit transaction, sign and submit an ACH Dispute Form.
As always, a bank representative will be more than happy to help you complete the form if you have any questions. Just give us a call at 410-750-0020 during regular business hours. You can download the PDF form(s) above or you can get them at your local branch. Once completed, you can either return it to any of our branch locations or mail it to the below address:
Attn: Fraud Dept.
3301 Boston Street,
Baltimore, MD 21224