Michelle Coates, Senior Vice President & Treasury Sales Manager of Howard Bank to Join Better Business Bureau® serving Greater Maryland Board of Directors
Baltimore, MD, October 14, 2020 - Howard Bank, a growth-focused community bank serving businesses, professionals and individuals in the Greater Baltimore area, announced today that Michelle Coates, Senior Vice President and Treasury Sales Manager of Howard Bank has been invited to be a member of the Board of Directors of the Better Business Bureau serving Greater Maryland.
Coates is responsible for working directly with Howard Bank’s Commercial Relationship Managers to grow treasury management revenue by identifying new business prospects and clients requiring treasury management services. Michelle also helps to implement strategic calling programs, proposals and oversees final sales in order to retain and grow the client base.
“Michelle continues to play a leadership role in making sure our commercial clients continue to receive a very high level of customer service which is a hallmark of Howard Bank. Michelle also works closely with her team to ensure the bank has the products and services needed to maintain and grow our customer base, said Frank Turner, Executive Vice President and Chief Commercial Banking Officer at Howard Bank. “I am confident that Michelle will be a great addition to the Better Business Bureau’s Board.”
Coates has over 30 years in the Maryland banking industry, beginning her career at Bank of America in 1981. Michelle has had experience working with a number of Maryland banks including, M&T Bank for over eight years, SunTrust bank for over six years and most recently Sandy Spring Bank for seven years. At Sandy Spring Bank, Michelle served as Vice President and Treasury Sales Officer, where she was responsible for growing clientele and developing strategies to increase assets and profitability within Anne Arundel, Howard, Prince Georges and Montgomery Counties.
“Michelle Coates comes to BBB with a wealth of industry knowledge. She knows how to increase value and maximize profitability,” said Angie Barnett, President and CEO of BBB serving Greater Maryland. “Her experience overseeing retention and growth will be instrumental in our own efforts to strengthen BBB’s value in the Maryland business community.”
“I’m very excited to join the Better Business Bureau to offer fresh ideas and strategic alternatives that benefit the Maryland Business Community,” said Coates. “At Howard Bank, serving the community is our number one priority and the BBB shares that sentiment, it’s a perfect match.”
Coates currently serves as Director with Maryland Council on Economic Education, the Finance Committee, and volunteers for the Annapolis Anne Arundel County Financial Education Coalition. She spent four years with Seeds4Success as a Mentor and continues to support their volunteer efforts. Coates has also been recognized by the YWCA of Annapolis with a TWIN Award, the Daily Record as a Top 100 Woman, and is a 2019 recipient of the Fannie Lou Hamer Award in Anne Arundel County.
About Howard Bancorp, Inc.
Howard Bancorp, Inc. is the parent company of Howard Bank, a Maryland-chartered trust company operating as a commercial bank. Headquartered in Baltimore, Maryland, Howard Bank operates a general commercial banking business with approximately $2.5 billion consolidated assets through its 15 branches located throughout the Greater Baltimore Metropolitan Area. Additional information about Howard Bancorp, Inc. and Howard Bank is available on the company’s web site at www.howardbank.com.
About Better Business Bureau serving Greater Maryland’s Board of Directors
Better Business Bureau helps people find businesses, brands and charities they can trust. In 2019, people turned to BBB more than 183 million times for BBB Business Profiles on nearly 5.8 million businesses and Charity Reports on 11,000 charities, all available for free at BBB.org. BBB serving Greater Maryland is governed by a voluntary board of directors. Board members are representatives from the Maryland Accredited Business community. They uphold the core values of BBB and operate in accordance with BBB’s Code of Business Practices.