• Tuesday, March 24, 2020
  • Posted by Mary Ann Scully

Welp, it’s another beginning of another week. Except this work week looks distinctly unlike any other we’ve experienced. We know it is a difficult time for many and we’re committed to doing what’s right for you. Your health—physical and financial—is a top priority for us and informs all of our actions in these unprecedented times.

Each and every day, our team meets behind the scenes to discuss ways that we can make sure that you have access to our financial services, but more importantly to the insight and the advice that you need to get you through the upcoming days. While many things seem to have changed overnight in our world, some things stay the same. Our commitment to address each customer as the unique person and business that they are is one thing that has not changed in the last three weeks.

First and Foremost, Call Your Banker

While some banks have lists of accommodations that they are making for some clients, we are solely invested in this community and we know that a “one size fits all” approach doesn’t work for many customers. With that in mind, the biggest piece of advice we can give you right now is what it has always been, to call your banker.  Whether it’s your Relationship Manager or local branch, we’re here to get you through this no matter what potential issues you’re facing. From Payment Modification Options, to helping you access your line of credit, to walking you through the details of the many current State and Federal Relief Programs, we are working with customers on these and other options. Let your banker help you cut through the noise and advise you on your best options.

Utilize Our Resource Center

To continuously keep you informed, we are actively updating the Coronavirus Resource Center located on our website. This includes information on the bank's safety measures, alternate banking tools, and additional public resources. Please use this to your advantage as we continue to get more information.