To report a lost or stolen Howard Bank Debit Card call 410-750-0020 or after hours or on weekends, call 1-800-472-3272.
To report a lost or stolen Howard Bank Credit Card call 1-800-558-3424
To activate your new Howard Bank Debit Card card call 1-800-992-3808.
To contact Elan’s Credit Card Customer Service call 1-800-523-5354 or email firstname.lastname@example.org
For questions or comments, you can reach us at 410-750-0020 Mon-Fri 8am-5pm.
Howard Bank will NOT, under any circumstances, contact you and ask for passwords, pin numbers, or any electronic banking credentials.
You will be responsible for maintaining one of the most important security measures: your password. Please be sure to keep your password a secret. We recommend you memorize your password. It is not recommended you write it down or carry your password in your purse, wallet, or computer bag. Make sure no one watches you enter your password and always close your browser when leaving the computer. Make sure you regularly scan your computer for viruses that could be used to capture password keystrokes. You ultimately hold the key to your password security. Below are some suggestions on Password Dos and Don’ts:
Identity theft is a growing problem and consumers need to take measures to protect themselves at all times. Awareness is one of the best deterrents against fraud. Criminals can steal your identity in many ways, and are inventing new avenues every day. Howard Bank takes real interest and responsibility in protecting our customers against fraud, and while we have many checks in place to detect deceitful activity, we both can only benefit from customers who are educated on the risks.
If you notice suspicious activity within your account or experience security-related events, please contact your branch or call 410-750-0020, immediately.
Howard Bank follows specific rules for electronic transactions issued by the Federal Reserve Board. Known as Regulation E, the rules cover all kinds of situations revolving around transfers made electronically. Under the consumer protections provided under Reg E, you can recover internet banking losses according to how soon you detect and report them.
For a copy of Howard Banks most recent “Regulation E” documents, please visit a conveniently located branch or call 410-750-0020.
Business Account Takeover is the business equivalent of personal identity theft. Businesses not only need to protect themselves from identity theft but also ensure they have protections in place so that they do not have a business account takeover.
Hackers, backed by professional criminal organizations are targeting small and medium businesses to obtain access to their web banking credentials or remote control of their computers. These hackers will then drain the deposit and credit lines of the compromised bank accounts, funneling the funds through mules that quickly redirect the monies overseas into other accounts.
See our expanded information on how to protect yourself against business account takeover.
Howard Bank recommends that an online banking assessment and control evaluation be completed periodically by all of our business customers who use online banking.