In person, online or on the phone, our friendly banking professionals want to hear from you. Contact Howard Bank with your questions about banking with us.

Customer Service

Phone: We can answer your questions, check your accounts or even open some types of accounts over the phone. You can call our main line or your perferred branch directly. 

We’re ready to answer your questions during the following hours:

  • Monday to Friday: 9 a.m. to 5 p.m. Eastern time
  • Saturday: 9 a.m. to 12 p.m. Eastern time

Email: You can contact us anytime, day or night, by filling out the secure form below. We'll get back to you within 1 business day.

Please do not include any personal information, such as an account number, in the comments section of the email.

Mail: You can send postal mail or express delivery letters to:

Howard Bank
3301 Boston Street
Baltimore, MD 21224

After Hours to Report Lost or Stolen Cards

If your Howard Bank credit, Visa® debit card, or ATM card has been lost or stolen, please contact us right away, anytime 24/7. Choose the phone number for the type of card you have:

  • Visa® debit card or ATM card: 1-800-472-3272.
  • Visa® corporate credit card: 1-800-558-3424
  • Visa® personal credit card: 1-800-558-3424

You may need to complete an affidavit if any unauthorized electronic funds transfer (EFT) transaction(s) have been charged to your card. You have 60 days from the date that the transaction was posted to your account to dispute the charge.

You can download the affidavit form, complete it and bring it to your local Howard branch. Or you can get the form at your local branch. Either way, a bank representative can help you complete the form and will witness your signature.

Telephone Banking

You can check your balance, make transfers and do other transactions using our automated telephone banking service. You’ll need to use your account number and PIN (personal identification number) to log in. 

  • Telephone Banking: 1-877-527-2703

Online and Mobile Banking

With our online and mobile banking services, you can manage your finances anytime, anywhere:

  • Learn more about online banking.
  • Once you’ve enrolled in online banking, you can use our mobile banking tools, including smartphone and tablet apps.


For questions or concerns regarding Howard Online or Mobile Banking, please call 410-750-0020 or email us using the above form.

Treasury Management

Our business banking professionals can set up treasury management services to help you use your company’s cash more effectively. Call 410-750-0020 or email us at treasurymanagement@howardbank.com.

Commercial Loans

We offer commercial loans and financing for a variety of business needs, including working capital, equipment purchases and real estate:

  • Business loans: Call 410-750-0020 or email us using the above form
  • Commercial real estate loans: Call 410-750-0020 or email us using the above form

Commercial and Consumer Loan Payments

We offer 3 ways for you to make payments on your commercial or consumer loans:

  • Online: Log into your online banking account to make a one-time payment or set up automatic recurring payments.
  • Phone: To make a loan payment by phone, please call 410-750-0020 and speak with a bank representative.
  • Mail: Include your loan account number in the memo section of your check, and mail your payment to:
    Howard Bank

    ATTN: Loan Servicing
    3301 Boston Street
    Baltimore, MD 21224

After May 7, 2018 your new billing address will be:

ATTN: Loan Servicing
PO Box 5198
Baltimore, MD 21224

Home Mortgages

If you need to take out a new mortgage or refinance your current one, contact Howard Bank's home mortgage experts:

Visit Us At A Branch

With 21 full-service bank branches, 10 mortgage offices and more than 25,000 Howard and MoneyPass® ATMs  nationwide, Howard is just around the corner from your home or work. Find a branch or ATM near you.

Connect with Howard Bank on Social Media

Stay in touch with us and keep up with the latest happenings at Howard Bank. You can find us on:

Switch to Howard Bank

Are you ready to switch? Believe it or not, switching banks doesn’t have to be complicated. As a matter of fact, we’ve taken the process a step farther and consolidated everything down to 4 easy steps in our Howard Bank Switch Kit (PDF download). As we do for all your banking needs, we will guide you through everything you need for better banking.